SavanaZon is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. If we have made an error we will fully take responsibility for the original order that was made for you at no charge.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
7-15 Business days |
Canada, Europe |
7-15 Business days |
Australia, New Zealand |
7-15 Business days |
Central & South America |
10-20 Business days |
Saudi Arabia and Gulf States |
7-15 Business days |
Africa |
15-30 Business days |
Max delivery time – 22 business days.
*This doesn’t include our 2-5 day processing time.
*All shipping times exclude clearance/customs delays
You will receive an email with a tracking number once your order is shipped .
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
Your happiness is our top priority. If for any reason you need help with your purchase, email us with your order number and we will do our best to assist you.